Maria Teresa Correia Carrasco
Strategic Consultant | ISO Lead Auditor | Management, Leadership, Human Resources and Organisational Development
About the specialist
Strategic consultant, ISO Lead Auditor and organisational development specialist, with over 30 years of international experience in business consulting, auditing, executive training and people management.
Throughout her career she has supported public and private organisations in implementing management systems, developing leadership skills, organisational transformation, strategic management, human resources and institutional communication, increasing efficiency, competitiveness and sustainability.
She has extensive experience implementing and auditing Management Systems under ISO 9001, ISO 14001, ISO 45001 and ISO 22000, as well as designing capacity-building programmes for executives, technical staff and public administration leaders.
She is also a recognised speaker, conference presenter and lecturer, having delivered hundreds of training sessions, workshops, seminars and conferences in Angola, Portugal and other African countries.
Areas of Expertise
Strategy and Organisational Development
- Strategic Planning
- Organisational Development
- Change Management
- Local Government Development
- Institutional Development
- Training Management
- Pedagogical Coordination
Management Systems and Audit
- ISO 9001 – Quality Management System
- ISO 14001 – Environmental Management System
- ISO 45001 – Occupational Health and Safety Management System
- ISO 22000 – Food Safety Management System
- Internal and external audits
- ISO Lead Auditor
- Preparation for certification
Human Resources and Leadership
- Strategic Human Resources Management
- Recruitment and selection
- Performance appraisal
- Leadership
- Executive coaching
- Team development
- Talent management
Communication and Institutional Relations
- Corporate communication
- Institutional communication
- Communication strategies
- Media training
- Communication advisory
- Protocol and image
- Event organisation
- Verbal communication and presentations
Business Management
- Marketing management
- Market segmentation
- Commercial negotiation
- Sales management
- Document management
- Stock and procurement management
- Logistics
- Hotel management
- Tourism
- Catering management
- Customer service
- Complaint management
Human Development
- Gender equality
- Conflict management
- Time management
- Interpersonal relations
- Sales techniques
- Executive assistance
- Behavioural skills development
Sectors of Experience
Credentials
30 years of professional experience
- Over 30 years of professional experience
- Academic Background
- MBA in Management
- Law degree – Faculty of Law, Lisbon
- European Studies – Universidade Aberta
- Certifications and Additional Training
- ISO 9001 Lead Auditor
- ISO 14001 Lead Auditor
- ISO 45001 Lead Auditor
- ISO 22000 Lead Auditor
- ISO auditing
- Food quality and safety
- Training management
- Pedagogical training for trainers
- Ethics – University of São Paulo (Brazil)
- Gender equality
- Strategic marketing
- Corporate communication
- Event management
- Coaching
- Integrated logistics
- IT skills (Microsoft Office)
- Professional Experience
- Consulting, audit and training projects for national and international organisations, including: Attorney General's Office, National Bank of Angola, National Electoral Commission, Presidency of the Republic of Angola, Luanda Provincial Government, National School of Public Administration, Instituto Superior Metropolitano de Angola, General Staff of the Angolan Armed Forces and the National Customs Service
- Sonangol Group, Sonair, Sonagás, Sonangol Pesquisa & Produção, Sonangol Distribuidora, Luanda Refinery, Lobito Refinery, Angola LNG, Sonamet and Sonils
- BNI – Banco de Negócios Internacional, Banco Keve, Global Seguros, Sociedade Mineira de Catoca, Inalca Angola, Inter Inalca Mozambique, Africatering, Domus Catering, Grupo Leonor Carrinho, Grupo Gabiland, Movicel and Vernon Estate
- Deloitte Portugal, Portuguese Parliament and the Portuguese Ministry of Public Works
- Coordination of vocational training programmes, internships, skills development and strategic consulting through AJV Consulting, TC Consultores and EPAGFORMAR
Available Services
Strategic Consulting
Support for organisational development, strategic planning, institutional transformation and business performance improvement.
Audits
Internal and external audits, implementation of ISO Management Systems and preparation for certification.
Executive Training
Training programmes for managers, leaders, technical staff and teams in leadership, management, human resources, communication, quality, audit and organisational development.
Organisational Development
Design of management models, performance appraisal, talent management, leadership programmes, executive coaching and continual improvement.
Conferences and Workshops
Participation as speaker, moderator and conference presenter at business, academic and institutional events on leadership, strategic management, innovation, quality, communication and human development.
Languages
Availability
Nationwide coverage (all provinces)