Tamara Ferreira
Integrated Management Systems Consultant | ISO Auditor | Quality, Safety, Environment and Risk Management
About the specialist
Integrated Management Systems specialist, with a degree in Safety Technology and Environmental Protection and experience in business consulting, implementation, maintenance and auditing of Management Systems aligned with ISO 9001, ISO 14001, ISO 45001 and ISO 31000.
She has experience implementing Quality, Safety, Environment and Risk Management Systems, supporting organisations from the initial diagnosis, process mapping and optimisation through to preparation for certification audits and continual improvement.
Throughout her career she has taken part in consulting projects for companies in logistics, transport, industry, construction, services and production, developing processes, documentation, performance indicators, training programmes and internal audits, strengthening organisational culture and operational efficiency.
She combines technical knowledge of Integrated Management Systems with skills in project management, process improvement, risk assessment and organisational development, helping companies achieve compliance with international standards and increase competitiveness.
Areas of Expertise
Integrated Management Systems
- ISO 9001 – Quality Management System
- ISO 14001 – Environmental Management System
- ISO 45001 – Occupational Health and Safety Management System
- ISO 31000 – Risk Management
- Implementation and maintenance of Integrated Management Systems
Quality and Continual Improvement
- Organisational diagnosis
- Process mapping and optimisation
- Procedures and system documentation
- Definition and monitoring of performance indicators
- Management of risks and opportunities
Audit and Compliance
- Internal ISO audits
- Preparation for certification audits
- Compliance assessment
- Monitoring of corrective actions
- Support for management system maintenance
Organisational Development
- Project management
- Flowcharts and organisation charts
- Employee capacity building
- In-house training in Management Systems
- Support for indicator-based decision making
Sectors of Experience
Credentials
8 years of professional experience
- Academic Background
- Degree in Safety Technology and Environmental Protection – Don State Technical University (DGTU), Russia
- Postgraduate degree in Pedagogical Qualification
- Secondary education in Geology and Mining – Instituto Nacional de Petróleo
- Certifications and Training
- Integrated Management Systems Auditing – ISO 9001, ISO 14001 and ISO 45001
- ISO 9001:2015 Implementation
- Risk Management – ISO 31000
- Initial Pedagogical Training for Trainers
- Business Consulting in Practice – Alavancar Programme
- Professional Experience
- Over 8 years of professional experience in Integrated Management Systems
- Implementation, audit and improvement projects for organisations such as Labuta Logística e Transportes de Combustível, Ropeway Angola, VJR Consultoria, COLUX Serviços, Supergesso Angola, FUNDECIT Angola, Fincrest, Grupo Cafago and Cimangola
Available Services
Implementation Consulting
Development, implementation, maintenance and improvement of Integrated Management Systems aligned with international standards and geared towards greater efficiency and organisational compliance.
Audits
Internal audits, compliance assessments, organisational diagnostics and preparation of companies for certification audits.
Training
Training programmes in Integrated Management Systems, interpretation of ISO standards, risk management, quality, safety, environment and organisational skills development.
Process Improvement
Process mapping, standardisation and optimisation, indicator definition, document management, performance monitoring and continual improvement programmes.